Locksremotes.com’s hours of service are Monday-Friday/10:00AM-5:00PM (MST).
Orders placed after 5:00 pm on Friday will be processed by 10:00 am the following Monday.
Orders are not processed on weekends.
We apologize if it times out.
You can email us via [email protected].
We will give you priority processing.
1.Which regions support delivery
Our warehouse address is 919 S Val Vista Dr, Mesa, Arizona, from where your Garage Door Lock products will be shipped after you place your order.
Currently, we only support orders from the United States.
2. Delivery time
Our delivery time is 6-11 business days.
The details will be as follows:
Orders are placed after the cut-off time (5:00 pm).
– Order processing time is 1-3 business days (Orders are not processed on weekends).
– Shipping time is 5-8 business days.
3.Freight methods and charges
For all U.S. orders, we will ship with our UPS Express for $5 per order, and if your single purchase order totals more than $30, we will ship it for you free of charge with no courier fees.
Orders are delivered within 5-8 business days of being shipped.
4.How to deal with the long transportation time of the cabinets?
If the user does not receive the Garage Door Lock within the standard delivery time, you can email us via [email protected], and we will try our best to help you contact the logistics company.
6.Sales Tax
The sales tax is the responsibility of the customer and is not borne by the merchant, thank you for your understanding.
7.About packaging
Our Garage Door Lock products will be unified by double thickened waterproof carton package, please check carefully when you receive the Garage Door Lock, if there is a problem, please contact us in time.
8.Sign for receipt
Please check that the package is in good condition before signing for it.
If you receive our Garage Door Lock products and find quality problems (such as broken, lost paint, rust, etc.), please email us via [email protected], and we will handle it properly.
For details, please view the Return Policy.
9.Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address).
We do not take any responsibility.
10.Resend
Please check the order information carefully before payment. Shipping information cannot be changed after shipping.
If the address cannot be delivered due to the wrong address, the resulting additional shipping or additional charges are borne by the customer.